A healthier understanding of healthcare.

America’s healthcare system is confusing, and things can go wrong.
TouchCare's compassionate concierge services help simplify the process.

TouchCare is a
healthcare concierge service

We take care of all the things you don’t like or don’t know how to deal with:
billing mistakes, finding and coordinating with providers, selecting a health insurance plan, and more.

Price Transparency

The price of services in healthcare can vary by as much as 4,000% for the same procedure. TouchCare enables consumerism by directing members to high quality, low-cost options to ensure they’re never overpaying.

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Doctor and Facility Search

We assess every provider based on a proprietary set of criteria. TouchCare Health Assistants carefully match based on location, cost, specialty type, and gender preference.

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Comprehensive Benefit Support

TouchCare learns the ins and outs of your company’s major medical, dental, and vision plans. We take all benefits questions off your HR’s plate. FSAs to telemedicine, TouchCare helps members navigate every aspect of their benefits package.

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Bill Issues

Members send us their bills, tell us what they feel is wrong, ask questions- and we work on their behalf to fix any errors. When our members are struggling to pay their medical bills, we work to negotiate on their behalf or coordinate payment plan options with their provider’s billing department.

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Hear stories
from real members

We know every member’s issues are unique. We’re not a bot, we’ll never ask you to chat. Our team is made up of real people, who can listen and solve the issue for you. Imagine never having to call an insurance company ever again.


Rebecca Bonomi


Brian Parker

Head And Shoulders Portrait Of Mature Businesswoman

Cecilia Walsh


Trevor Lee


Member Satisfaction


Eligible Members


Increase in benefits knowledge


Industry Average Utilization

"I loved that I was kept involved each step of the way, and understood what was being done to resolve my issue. Thank you for the thoughtful updates and for helping me in general. What an amazing service."
TouchCare Member

Add-ons with impact

TouchCare offers add-ons with a clinical component that keep your employees healthy and reduce costs for your business.
Our add-ons provide your employees solutions for telemedicine, teletherapy, medical second opinions and more.



TouchCare works with over a 1000+ clients that range from small mom-and-pop businesses to Fortune 500 companies.


Let's work together.

Our only goals are to produce happier employees and cost savings for our clients.
To learn more about our impact on members, click the button below.

Inhale. We've got this. Exhale.

Understanding healthcare; with us, it’s personal.


111 W 19th Street, 2 FL
New York, NY 10011

Members: (866) 486-8242
Sales: (833) 482-7253