Immediate access
Get access to best-in-class medical providers
at any time, anywhere.
Fast
We combine world-class technology and innovation with compassionate, virtual medical care. Providers are available 24/7/365 to treat common illnesses and minor injuries, all in a quick phone call or video chat.
Easy
Three simple steps to receive expert medical care: call or use the app, complete the intake questions, and schedule your appointment. After that, a licensed medical professional will contact you directly.
Caring
Each patient is unique and treated caringly every time, from the initial consult and treatment, through diagnosis. Access care via phone, computer or mobile app – in a matter of minutes.
In partnership with: 
VirtualCare, powered by Walmart Health Virtual Care, is a cost-effective solution for companies and a convenient way for members to access care.
Here’s what makes VirtualCare unique:
- Medical providers are all board-certified in accordance with NCQA guidelines.
- User-friendly interface to make it easy to access treatment.
- Spanish-language portal for Spanish-speaking workforces.
- Dedicated account manager providing utilization and ROI reporting.
- Customized marketing materials to drive utilization and maximize cost savings.
Medical Services
Avoid the inconvenience of the traditional waiting room and
get help when you need it.
DIAGNOSE
- VirtualCare's doctors diagnose routine health issues like allergy and rash to more severe symptoms like abdominal pain and cardiac issues. Medical professionals are available 24/7/365.
TREAT
- After a brief intake questionnaire describing your symptoms, patients speak with licensed healthcare providers who will recommend the best course of action for care.
PRESCRIBE
- When necessary, providers will e-prescribe medications to the member’s pharmacy of choice. By working in tandem with TouchCare, we ensure they never pay more than they need to.
impact on our members
VirtualCare gives you and your family members access to personalized,
expert medical guidance without the hassle of traveling to a doctor’s office or sitting in any waiting rooms.
Quick
It was awesome, from the time I made an appointment to speaking with the doctor it only took about 15 minutes total. It’s very convenient especially so you don’t have to take off work.
Member
Convenient
We were out of state on vacation when a bladder infection hit. I did not have to wait more than 5 minutes to get a call from the Dr. and my antibiotic was ready to be picked up!
Member
Easy
Wonderfully easy, such a nice option to have when your symptoms begin or worsen over a weekend and you know exactly what you have and how it has to be treated.
Member
VirtualCare in Action
VirtualCare provides you virtual access to licensed medical professionals with triage expertise. Reach out to our team for phone or video consults. We will diagnose, treat, prescribe, order labs, and even make referrals. VirtualCare is there when and where you need it.
Let's Work Together.
Our only goals are to produce happier employees and cost savings for your clients.
To learn more about our impact on members, click the button below.
Inhale. We've got this. Exhale.
Understanding healthcare; with us, it’s personal.