MEMBER RESOURCES

Your center for monthly promotions, webinars and helpful member resources!

This Month at TouchCare!

December 2023 Promotions

How-To Flyers

TUTORIALS

Meet TouchCare
How to Use the App
Welcome New Member!
How to Create a TouchCare Account
How to Schedule a Consultation
How to Open a Case

WEBINARS

November: You’re Only As Healthy as Your Blood Sugar
October: Unmasking ADHD Mimics
September: Headache to Headway
August: Understanding Cancer Screenings
July: Breaks, Breathwork, & Burnout Prevention
June:  Protecting the Skin You’re In
May: Healthy Headspace- Look Around: Look Within
April: Pain Management & Prevention
March: Colon Cancer Awareness
February: Immune Health
January: Live Well, Age Well
December: Happy Healthy Holidays

Frequently Asked Questions

How can TouchCare help me?

TouchCare is here to help you get the most out of your benefits, which translates to you saving money and using your benefits smarter. As your advocate and expert Health Assistant, we can assist with:

    • Benefits navigation for health insurance & voluntary benefits
    • Billing & claims negotiation
    • Provider searches & appointment scheduling
    • Cost comparisons
    • Procedure preparation assistance
    • RxCare
    • and more!

How do I schedule a consultation?

For all other inquiries, click the Member Login at the top of the page, log in via the app, email us (assist@touchcare.com), or give us a ring at (866) 486-8242.

Click here to watch a quick tutorial.

How much does TouchCare cost?

TouchCare is completely free for members. In many instances, we can save money for our members — so it pays you to use TouchCare!

Is my information confidential?

TouchCare is completely HIPAA compliant, which means all your information is securely stored and never shared with your employer. TouchCare reports general statistics (like how many employees have used TouchCare in the past year), but TouchCare never shares personally identifiable information.

What are some typical questions members ask?

  • There’s an error on my bill, can you help me fix this?
  • Where can I get an MRI?
  • Can you help me find an in-network dentist near me?
  • What’s an FSA?
  • Where can I get tested for COVID-19?
  • Am I paying too much for my prescription drugs?
  • What plan did I enroll in again?
  • How much have I met toward my deductible?
  • Is fertility testing covered in my plan?
  • Can you help me find an in-network therapist?
  • What’s the best plan for my family and me?
  • I need bloodwork, what’s the cheapest option?

Ready to open a case?

Get started in the member portal by clicking below.

Inhale. We've got this. Exhale.

Understanding healthcare; with us, it’s personal.

TouchCare

111 W 19th Street, 2 FL
New York, NY 10011

Members: (866) 486-8242

Sales: (833) 482-7253

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