With a push of a button, VirtualCare puts you in touch with a
licensed physician who can evaluate and treat your symptoms virtually.

Immediate access

Get access to best-in-class medical providers
at any time, anywhere.


We combine world-class technology and innovation with compassionate, virtual medical care. Providers are available 24/7/365 to treat common illnesses and minor injuries, all in a quick phone call or video chat.


Three simple steps to receive expert medical care: call or use the app, complete the intake questions, and schedule your appointment. After that, a licensed medical professional will contact you directly.


Each patient is unique and treated caringly every time, from the initial consult and treatment, through diagnosis. Access care via phone, computer or mobile app – in a matter of minutes.

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The doctor will see you now.

VirtualCare is made up of licensed medical professionals with triage expertise. You can reach out to our team via phone, video or picture consults. We can diagnose, treat, prescribe, order labs, and even make referrals.

Medical Services

Avoid the inconvenience of the traditional waiting room and
get help when you need it.


  • VirtualCare's doctors diagnose routine health issues like allergy and rash to more severe symptoms like abdominal pain and cardiac issues. Medical professionals are available 24/7/365.


  • After a brief intake questionnaire describing your symptoms, patients speak with licensed healthcare providers who will recommend the best course of action for care.


  • When necessary, providers will e-prescribe medications to the your pharmacy of choice. By working in tandem with TouchCare, we ensure that you never pay more than you have to.


Get started in just minutes.
You can reach us via app, website, and phone.


You can access VirtualCare by downloading the TouchCare mobile app for your iOS or android device. Simply login then click on the Add-ons tab from the bottom menu.


Visit and click on member login. If you are creating a new account, click new member. Otherwise, sign in and click the Add-ons tab from the left menu.


You can also contact your virtual providers directly over the phone. To be connected with the VirtualCare team and to schedule your first consult, dial: 855-636-3669.

VirtualCare in Action

VirtualCare provides you virtual access to licensed medical professionals with triage expertise. Reach out to our team for phone or video consults. We will diagnose, treat, prescribe, order labs, and even make referrals. VirtualCare is there when and where you need it.


As a TouchCare member, you have a personal Health Assistant in your pocket.
We’re here to help answer any and all of your healthcare and benefit questions.

Inhale. We've got this. Exhale.

Understanding healthcare; with us, it’s personal.


111 W 19th Street, 2 FL
New York, NY 10011

Members: (866) 486-8242

Sales: (833) 482-7253