COVID-19 Information

TouchCare's response to a global health crisis

Help when members need it most

The Coronavirus (COVID-19) has shaken the world and our nation. Whether you’ve been directly affected or not, the impact is being felt by everyone.

At TouchCare, our team is doing our best to stay on top of information as it becomes available and will guide our members when and where to seek treatment.

We're here to help

As your personal Health Assistant, our job is to make sure you are educated and empowered to make good healthcare decisions. Our team is prepared to help you and your family members find the best course of action. If it is recommended that you need to be tested, please call TouchCare immediately. We will coordinate finding the facilities that have testing available near you and coordinating your visit.

Expert Guidance

We take our responsibility to assist you very seriously, and we are here to provide resources as thoughtfully and expeditiously as possible.

Please note: During this time, many non-essential providers have decreased their patient hours, have declined accepting new patients, and have canceled non-essential procedures. Additionally, billing departments in many locations, dental providers, and vision providers have closed their offices and are generally opening for emergencies only.

Get in contact


(866) 486-8242

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Protect yourselves and others

VirtualCare for any condition, at any time

Get connected in minutes

With a push of a button, VirtualCare allows members to speak with a licensed physician who can evaluate and treat their symptoms virtually, 24/7/365.

TC Shield for your return to work strategy

Bundled for safety

TouchCare Shield provides employees with a centralized solution for healthcare navigation, VirtualCare, and access to valuable COVID antibody and at-home testing. Click below to learn more.

Useful links and resources