VirtualCare

With a push of a button, VirtualCare puts members in touch with a
licensed physician who can evaluate and treat their symptoms virtually.

Immediate access

Employees save time and feel better faster thanks to
24/7 access to caring, US-based, board-certified doctors.

Fast

VirtualCare combines intuitive technology with compassionate, virtual medical care. Providers are available 24/7/365 to treat common illnesses and minor injuries, all in a quick phone call or video chat.

Easy

Members can receive help in 3 easy steps: call or use the app, complete the intake questions, and schedule their appointment. After that, a licensed medical professional will contact them directly.

Caring

Each patient is unique and treated caringly every time, from the initial consult and treatment, through diagnosis. Access care via phone, computer or mobile app – in under 7 minutes.

In partnership with: 

VirtualCare is a cost-effective solution for companies and a convenient way for members to access care.

Here’s what makes VirtualCare unique:

  • Medical providers are board-certified and licensed.
  • No pre-registration needed – employees get immediate access.
  • $0 copays for employees and their dependents
  • 24/7 nationwide access with appointments in under 7 minutes.
  • Customized marketing materials to drive utilization and maximize cost savings.

Medical Services

VirtualCare, paired with TouchCare’s compassionate advocacy and benefit expertise,
ensure members have all the tools necessary to affordably and conveniently access care.

DIAGNOSE

  • VirtualCare's doctors diagnose routine health issues like allergy and rash to more severe symptoms like abdominal pain and cardiac issues. Medical professionals are available 24/7/365.

TREAT

  • After a brief intake questionnaire describing their symptoms, patients speak with licensed healthcare providers who will recommend the best course of action for care.

PRESCRIBE

  • When necessary, providers will e-prescribe medications to the member’s pharmacy of choice. By working in tandem with TouchCare, we ensure they never pay more than they need to.

impact on our members

VirtualCare gives members their dependents access to personalized,
expert medical guidance without the hassle of traveling to a doctor’s office.

Quick

It was awesome, from the time I made an appointment to speaking with the doctor it only took about 15 minutes total. It’s very convenient especially so you don’t have to take off work.

Andrea Stanley
Andrea Stanley

Member

Convenient

We were out of state on vacation when a bladder infection hit. I did not have to wait more than 5 minutes to get a call from the Dr. and my antibiotic was ready to be picked up!

Gene Warner
Gene Warner

Member

Easy

Wonderfully easy, such a nice option to have when your symptoms begin or worsen over a weekend and you know exactly what you have and how it has to be treated.

Joseph Lewitt
Joseph Lewitt

Member

VirtualCare in Action

Virtual urgent care addresses immediate health needs and supports employee well-being by removing the biggest barriers to care: cost and access. Employees save time and feel better faster thanks to 24/7 access to caring, US-based, board-certified doctors.

Let's Work Together.

VirtualCare, paired with TouchCare’s compassionate advocacy and benefits support,
ensure members have all the tools necessary to affordably and conveniently access
the care they need. Schedule a demo by clicking below.

Inhale. We've got this. Exhale.

Understanding healthcare; with us, it’s personal.

TouchCare

111 W 19th Street, 2 FL
New York, NY 10011

Members: (866) 486-8242

Sales: (833) 482-7253

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